SGN NHL 09 Club Locker Room

Originally posted by TedSGN

   Here's my bullsh*t response from EA technical support:

Hi,

Thank you for contacting EA Technical Support. I'm sorry to hear that you are still experiencing difficulties.

If
you have performed all the basic troubleshooting steps but still not
able to play the game, then this is usually an indication that the
console is having difficulty reading the game disc. This could be for
many reasons; usually this is because the game disc is damaged or
unreadable but in some situations this can be the sign of a more
serious issue with your console .

CHECK THE GAME DISK

1. If there are any noticeable scratches or smudges on the surface of the game disc, try to clean them off by using a
non-abrasive cotton cloth. Note: Do not rub hard and do not rub in a circular motion as this could further damage the game disc.

a.
If the game disc does not work in another system, this is a good
indicator that the disc is damaged or defective. To acquire a
replacement game disc you will want to refer to your manual for
warranty information specific to your product.

The options we
recommend for game replacement, if needed, are as follows. You may
replace the game through the store where you originally purchased it,
if that option is still possible. This is by far the faster way to
replace your game with a new copy. If the store is no longer able to
replace your game, you may then make use of the EA Warranty, found on
the inside back of your game manual, or you may
use this link: http://warrantyinfo.ea.com/.  

If
you choose to use the warranty, please read through the instructions
carefully. If you have any particular questions regarding the policy,
please use the Contact Us link as you have before, and choose Warranty
in the Category drop down box to direct your question to the Warranty
department of Electronic Arts.

If you have any other questions,
then by all means feel free to let us know. You can also refer to our
extensive Self Help Knowledgebase at http://support.ea.com for common technical questions.

Thank you,

John
EA Online Support         