My Xbox Just Died!!!
Printed From: Sports Gaming Nation
Category: SGN Forum
Forum Name: The Locker Room
Forum Discription: Discuss anything and everything related to videogames here.
URL: http://www.sportsgamingnation.com/sgnforums/forum_posts.asp?TID=2366
Printed Date: 04-27-2024 at 1:51am
Topic: My Xbox Just Died!!!
Posted By: JasonSGN
Subject: My Xbox Just Died!!!
Date Posted: 08-12-2009 at 7:46pm
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For the FIRST time in my life I had a console die on me. My Xbox displayed one red light in the bottom-right corner with the E74 error message. Luckily it's still under warranty, but it looks like I won't be playing Madden 10 this weekend.
------------- http://profile.mygamercard.net/JasonSGN"> 
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Replies:
Posted By: TedSGN
Date Posted: 08-12-2009 at 7:56pm
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WTF!!! no! Are you sure its dead? Edit: I guess more flight sim? ------------- 
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Posted By: JasonSGN
Date Posted: 08-12-2009 at 8:02pm
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Yeah, it's dead. The E74 is a common issue and is covered by the 3-year warranty. Yes, more FSX for the next few weeks. ------------- http://profile.mygamercard.net/JasonSGN">
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Posted By: Slumberland
Date Posted: 08-12-2009 at 8:13pm
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NOOOOOOOOOOOOOO ------------- http://profile.mygamercard.net/Slumberland"> 
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Posted By: Brent
Date Posted: 08-12-2009 at 8:26pm
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Amazed you made it as long as you did. I had to have gone through 3 or more myself and I baby my consoles. Anyway sorry for your loss, would try to bring you over to the darkside but I know that is futile. Guess you could always break out the Wii and let Christmas come early for the kids. ------------- 
Upcoming Fight Night Champion, MLB 2K11, Top Spin 4 |
Posted By: TedSGN
Date Posted: 08-12-2009 at 8:29pm
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These things must be a total crap shoot. I tried to baby my 360, but my wife will play a game or watch a movie and then go out and leave the thing running for 4 hours or more. I come home and its been on all day. Still chugging away. I gotta say the thing is as loud as a jet sometimes, but it keeps going. -------------
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Posted By: JasonSGN
Date Posted: 08-12-2009 at 9:39pm
I'm shocked that it happened because I also baby my consoles and still own these still-working consoles:
------------- http://profile.mygamercard.net/JasonSGN">
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Posted By: JasonSGN
Date Posted: 08-12-2009 at 10:04pm
I'm so tempted to go buy the Arcade console. It seems like you're guaranteed a Jasper with those. ------------- http://profile.mygamercard.net/JasonSGN">
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Posted By: JasonSGN
Date Posted: 08-13-2009 at 6:41am
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Some people think the new dashboard update is causing the problem with older Xbox consoles. It did happen to me the first time I played my Xbox after the update. Hmmm....
------------- http://profile.mygamercard.net/JasonSGN">
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Posted By: Derek
Date Posted: 08-13-2009 at 8:10am
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Sorry to hear, Jason. And bad timing for you. I'm on my second, but my launch console lasted a long time as far as these crappy pieces of engineering go. ------------- http://profile.mygamercard.net/webdanzer"> 
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Posted By: JasonSGN
Date Posted: 08-13-2009 at 11:37am
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Microsoft says the turnaround is 2-3 weeks - is that pretty accurate?
------------- http://profile.mygamercard.net/JasonSGN">
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Posted By: GB_Simo
Date Posted: 08-13-2009 at 12:17pm
I was under the impression that was true for the UK, but I did exactly that a couple of months ago when my Elite died and didn't get a Jasper.
It does seem like a crapshoot, though. My first 360 ran merrily for a couple of years before I traded it in, but my Elite barely made it a year even though it was used less. Like you, Jason, I'd never had a console die on me before. ------------- |
Posted By: koebner
Date Posted: 08-13-2009 at 4:00pm
Here's the dope;http://www.gamefaqs.com/console/xbox360/qna/927749.html?qid=48176 I will buy another ASAP if my Elite craps the bed,and let the refurb POS MS sends back be a second unit for another room. Of course,with the price drop to 299 next week on Elites',I may just get another of those. |
Posted By: JasonSGN
Date Posted: 08-13-2009 at 4:35pm
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So, they'll replace my unit with a refurb instead of repairing it? If so, that kinda pisses me off because I took great care of my system and don't want some sh*tty one in return.
------------- http://profile.mygamercard.net/JasonSGN">
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Posted By: JasonSGN
Date Posted: 08-13-2009 at 6:24pm
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The Arcade units with 512MB of onboard memory are built with the Jasper chipset. The SKU is XGX-00055. I may have to look for one.
------------- http://profile.mygamercard.net/JasonSGN">
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Posted By: K_Mosley
Date Posted: 08-13-2009 at 8:59pm
Sorry to hear that, Jason. No wonder MS's hardware sales are remaining fairly constant! Those Evil Geniuses... 
I have my fingers crossed, but my Elite is still running okay. I'm sure I just jinxed myself...
Kevin ------------- http://www.middleagedgamer.com - MiddleAgedGamer.com |
Posted By: Jaredpk2000
Date Posted: 08-14-2009 at 8:38am
| That stinks big time! I think I have gone through three 360s by now. I bought the Best Buy extended warranty for $20 after I had to replace my first one. That has saved me a lot of headaches. |
Posted By: JasonSGN
Date Posted: 08-14-2009 at 9:16am
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I may buy the Xbox 360 Arcade (Jasper chipset and 512MB onboard RAM) this weekend and sell my old one when I get it back.
------------- http://profile.mygamercard.net/JasonSGN">
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Posted By: K_Mosley
Date Posted: 08-14-2009 at 9:24pm
Save it for me for when mine goes... 
Kevin ------------- http://www.middleagedgamer.com - MiddleAgedGamer.com |
Posted By: koebner
Date Posted: 08-15-2009 at 10:09am
Use it as another media extender in your home network. The 512MB is so the non-HDD units can run the NXE dash. |
Posted By: JasonSGN
Date Posted: 08-15-2009 at 1:29pm
That raises a question from me. I'm going out tonight and will pick up a new Xbox if they have the latest revision, so what happens if NXE Dash is installed on the 512 of onboard memory and I attach my old hard drive which also has it. I'm thinking I should be able to delete from my hard drive and free up space. I also like the idea of being able to use the Xbox without the drive attached. ------------- http://profile.mygamercard.net/JasonSGN">
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Posted By: JasonSGN
Date Posted: 08-15-2009 at 6:54pm
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I just got back with my new Xbox Arcade unit (Jasper XGX-00055 Mfg. Date 07/01/2009). Now I just need to get the kids to bed.
------------- http://profile.mygamercard.net/JasonSGN">
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Posted By: Brent
Date Posted: 08-15-2009 at 9:10pm
Congrats! I knew you did not have the willpower to wait.  -------------
Upcoming Fight Night Champion, MLB 2K11, Top Spin 4 |
Posted By: JasonSGN
Date Posted: 08-16-2009 at 7:56am
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The new DVD drive much quieter than the old one and seems to load games quicker...maybe I won't need a bigger hard drive for loading games after all. Some other unexpected benefits are a much smaller power brick and less-mushy d-pad on the new controller. I connected my hard drive this morning and it seems like the NXE Dashboard loads from the onboard memory (which is what I prefer), but I'm not sure if a copy of the NXE Dashboard is still on my HD wasting space. Now I just need my copy of Madden to arrive from Amazon (fingers crossed that it arrives tomorrow). ------------- http://profile.mygamercard.net/JasonSGN">
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Posted By: Brent
Date Posted: 08-17-2009 at 7:35pm
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Interesting survey by Gameinformer http://consumerist.com/5338852/xbox-360-failure-rate-is-542-percent-game-informer-finds - http://consumerist.com/5338852/xbox-360-failure-rate-is-542-percent-game-informer-finds http://consumerist.com/5338852/xbox-360-failure-rate-is-542-percent-game-informer-finds - Xbox 360 Failure Rate is 54.2 Percent, Game Informer FindsThe http://consumerist.com/tag/xbox-360/ - Xbox 360 breaks five times as often as its closest failure-prone competitor, the PlayStation 3, a print edition-only http://gameinformer.com/default.htm - Game Informer survey found. The poorly manufactured, http://consumerist.com/tag/red-ring-of-death/ - red ring of death -prone console has a 54.2 percent failure rate, compared to 10.6 percent for the PS3 and the Wii's 6.8 percent. The magazine surveyed nearly 5,000 readers to get the data. And while the 360's rate is alarmingly higher than the others, it's still bafflingly low because it blows the mind to imagine that 45.8 percent of the consoles have not broken. Also, Microsoft's numbers are inflated because 360s are used the most of the three consoles. Results said 40.3 percent of 360 owners use the console three to five hours a day, compared to 37 percent of PS3 owners. Meanwhile, the plurality of Wii owners (41.4 percent) play their consoles less than an hour a day. Microsoft also seized the gold medal for unhelpful customer service, taking nearly a month to repair or replace a console, while Nintendo and Sony stuck closer to a week. Only 37.7 percent of Microsoft customers found the company's customer service was "very helpful," compared to 51.1 percent fo Sony and 56.1 percent for Nintendo. The most shocking number from the survey — and frightening from a consumer perspective — is only 3.8 percent of Xbox 360 owners said they'd never buy another Xbox because of hardware failure. -------------
Upcoming Fight Night Champion, MLB 2K11, Top Spin 4 |
Posted By: JasonSGN
Date Posted: 08-24-2009 at 5:53pm
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My repaired Xbox arrived back at my house today, so the entire process took just about 1.5 weeks. I did receive my console back and not a refurbished unit, which I'm very happy about. I just tested it out and it seems to be much quieter now too. I wonder what they replaced inside the console and if it has "Falcon components" now.
------------- http://profile.mygamercard.net/JasonSGN">
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Posted By: JasonSGN
Date Posted: 08-24-2009 at 6:48pm
It's still a Zephyr. I guess they use a new/quieter cooling system now. ------------- http://profile.mygamercard.net/JasonSGN">
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Posted By: TedSGN
Date Posted: 10-05-2009 at 3:25pm
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I had a freeze during Zombie Apocalypse on Saturday night. Today when I got home at lunch my son informed me that the machine RRoD'd with a General Hardware Failure code. I tried to get it to work for a few minutes, but nothing. Went to investigate the issue on the internet and just now powered it up again and it is working again, but I have to think it is only short matter of time. How do I go about sending it in for warranty repair? -------------
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Posted By: Derek
Date Posted: 10-05-2009 at 3:42pm
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Sorry to hear, Ted. They actually walk you through it pretty well online: http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair I set everything up that way and they actually updated me frequently by phone in addition to by web. Good luck! EDIT: E74? That's what mine was. You get the three years on that too. ------------- http://profile.mygamercard.net/webdanzer">
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Posted By: TedSGN
Date Posted: 10-05-2009 at 4:10pm
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Not E74, it didn't display a code. Quadrants 2, 3, and 4 were lit. Quadrant one unlit. The diagram said General Hardware Failure.
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Posted By: Slumberland
Date Posted: 10-05-2009 at 4:24pm
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That's the classic RROD then. Covered for three years. I
got my launch system fixed a couple years back but then it fell out of
warranty again and re-crapped a couple weeks ago. Bought a new
Arcade unit.
------------- http://profile.mygamercard.net/Slumberland">
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Posted By: JasonSGN
Date Posted: 10-05-2009 at 4:32pm
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Sorry to hear that Ted. I did everything online through the link that Derek provided. It was very easy to do and you can track each stage of the process online. Mt entire turnaround was about 1.5 weeks, but like Slumber, I bought a new arcade unit and sold my repaired unit on Craig's List for $140 with my old controller.
------------- http://profile.mygamercard.net/JasonSGN">
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Posted By: TedSGN
Date Posted: 10-05-2009 at 5:30pm
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Just RROD again. Guess she's going in.
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Posted By: Derek
Date Posted: 10-05-2009 at 5:33pm
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Yeah, it'll tease you for a little while before going completely kablooey. :(
------------- http://profile.mygamercard.net/webdanzer">
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Posted By: JasonSGN
Date Posted: 10-05-2009 at 6:51pm
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Ted, The only thing you'll need is a box to ship it in. You'll be able to print a pre-paid label right from the web site and then just drop it off at UPS. It'll ship back in different box from Microsoft. I held onto the box mine was shipped back with in case I ever need it again. ------------- http://profile.mygamercard.net/JasonSGN">
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Posted By: TedSGN
Date Posted: 10-05-2009 at 7:12pm
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Thanks guys. The link is easy to follow. Got everything ready and I'll ship it out tomorrow.
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Posted By: JasonSGN
Date Posted: 10-05-2009 at 9:36pm
Ted, there's a new Xbox 360 Arcade console with your name on it out there  .
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Posted By: TedSGN
Date Posted: 10-05-2009 at 9:39pm
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I better show some restraint considering the graciousness my wife showed with the TV purchase.
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Posted By: JasonSGN
Date Posted: 10-05-2009 at 9:51pm
Good point .------------- http://profile.mygamercard.net/JasonSGN">
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Posted By: TedSGN
Date Posted: 10-22-2009 at 3:48pm
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360 just arrived. They sent me a different 360 than the one I sent in. They also sent me a 1 month Live card. So I got a different refurbished 360 or a new 360? The plate on the back has a "Service Date 2009-08-29". Not a Mfct Date....a service date. -------------
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Posted By: JasonSGN
Date Posted: 10-22-2009 at 3:51pm
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If it uses your old power supply, then it's a refurb. Also, my old Xbox 360 came back with a Service Date of when it was repaired. ------------- http://profile.mygamercard.net/JasonSGN">
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Posted By: TedSGN
Date Posted: 10-22-2009 at 4:42pm
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Well, it's working and it is a LOT quieter.
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Posted By: JasonSGN
Date Posted: 10-22-2009 at 4:45pm
That's all that matters. Congrats on getting it back. ------------- http://profile.mygamercard.net/JasonSGN">
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Posted By: koebner
Date Posted: 12-26-2009 at 9:00pm
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My Elite had a mild heart attack today.Blacked out during a MW2 firefight with 3 flashing red rings. Powered down and back up and it came to life. Knowing I was on borrowed time, I made sure to eject my game and pack up the power brick and cables and headed to Gameflop to trade her in while still kicking. I've wanted a Jasper unit for a while,so I flipped the 'ol girl for 70 bucks and traded iNfamous for the PS3 for 20 bucks and got an Arcade unit. Slapped my HDD on and I'm chugging right along. Love the smaller brick and even quieter box.Surprised at the 512mb of onboard memory. |
Posted By: JasonSGN
Date Posted: 12-26-2009 at 9:40pm
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Yes, the new Arcade units come with 512mb even though the box shows 256mb. You'd think Microsoft would want to advertise the extra onboard memory. I'm hoping Microsoft finally go it right with the Jasper units and from what I've seen and heard, they may have.
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